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The individual will serve as the first point of contact for clients, vendors, and visitors. This role requires strong organisational and communication skills to manage front desk operations while supporting administrative functions. The ideal candidate will be courteous, adaptable, and skilled at multitasking in a dynamic environment.

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Welcome visitors, clients, and vendors, ensuring a professional and friendly experience.

• Maintain a neat and organised reception area.

• Handle mail and packages, including sorting and distribution.

• Communicate effectively with internal teams to provide accurate information to clients.

• Manage incoming phone calls, emails, and inquiries, directing them appropriately.

• Plan and coordinate travel arrangements, including flights and accommodation.

• Assist in organising meetings and preparing conference rooms.

• Perform administrative tasks such as printing and laminating documents.

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A minimum of two years' experience in a similar role.

• Proficiency in IT systems and tools.

• A team player with a positive and flexible attitude towards work.

• Strong organisational and multitasking abilities.

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Offering an excellent benefits package

Our Client requires a Skilled Teleporter operator for a new project commencing on the 06/01/2025

Hours is 7am to 5pm/5.30pm Monday to Friday

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• Minimum of 8 years’ experience on active construction sites.
• Proven ability to handle a variety of lifts and maintain efficient operations to support tradesmen throughout the day.
• Willingness to get off the machine and help on the ground when not driving

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Valid CSCS Card

Valid Safepass

Valid Manual Handling

€23.00 per Hour - PAYE only

Our client in the fire protection industry is seeking an experienced and motivated Senior Sales Executive to drive business growth by developing new customer relationships and managing existing accounts. The successful candidate will play a key role in expanding their market presence and achieving sales targets, particularly within the fire safety and protection sector.

• Sales Strategy Development: Develop and implement effective sales strategies to meet and exceed targets in line with company objectives.
• Lead Generation & Business Development: Identify and pursue new business opportunities across commercial, industrial, and residential markets.
• Account Management: Build and maintain strong, long-lasting customer relationships, ensuring high levels of client satisfaction.
• Product Knowledge: Stay up to date with the company’s range of fire protection products and services to effectively present and demonstrate their value to clients.
• Negotiation & Closing Deals: Manage the full sales cycle from initial contact to negotiation and closing, ensuring all client requirements are met.
• Market Analysis: Keep abreast of market trends, competitor activities, and industry developments to identify opportunities for growth.
• Reporting & KPIs: Prepare regular sales reports and forecasts, track performance against targets, and take corrective action when necessary.
• Collaboration: Work closely with the technical and project management teams to ensure seamless delivery of products and services.

Qualifications and Experience:

• Proven track record in sales, preferably within the fire safety, security, or construction industry.
• At least 5+ years of experience in a senior sales role with demonstrated success in meeting sales targets.
• Strong knowledge of fire safety regulations and compliance requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team, with strong organisational and time-management skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Full, clean driving licence and willingness to travel as required.

Personal Attributes:

• Results-driven with a proactive approach to problem-solving.
• Customer-focused with a passion for delivering high-quality service.
• Ability to build rapport and maintain lasting professional relationships.
• Strong business acumen with the ability to understand clients’ needs and offer tailored solutions.

Base salary: €60k DOE

Attractive commission structure (€100k OTE)

Comprehensive benefits package, including pension

Company vehicle

Our client in the fire protection industry is looking for an experienced Contracts Sales Executive to manage and secure contracts for their fire protection systems and services. The successful candidate will be responsible for driving new business and ensuring the successful negotiation, management, and delivery of contracts within a range of sectors. This role requires a sales professional with excellent commercial acumen, negotiation skills, and a proven ability to secure high-value contracts.

• Business Development: Identify and pursue new business opportunities, particularly in sectors such as construction, commercial real estate, and industrial projects.
• Contract Negotiation: Lead contract negotiations with clients, ensuring that terms and conditions align with company objectives and legal standards.
• Client Relationship Management: Develop and maintain strong relationships with clients, acting as the primary point of contact for all contract-related matters.
• Sales Pipeline Management: Manage the sales process from lead generation through to contract signing, ensuring a smooth transition to the project management team.
• Proposal Preparation: Prepare detailed and tailored proposals, including pricing, project timelines, and service specifications.
• Market Research & Analysis: Conduct thorough market research to identify potential clients and understand industry trends, pricing strategies, and competitor activities.
• Reporting: Provide regular reports on sales activity, pipeline development, and contract performance, ensuring transparency and alignment with company targets.
• Collaboration: Work closely with internal teams, including technical and project management, to ensure contract terms are deliverable and meet client expectations.

Qualifications and Experience:

• Proven experience in a contracts sales role, preferably within the fire protection or security industry.
• Strong knowledge of contract law and an ability to manage complex negotiations.
• Demonstrated experience in securing high-value contracts.
• Excellent communication and negotiation skills, with a strong ability to influence and build trust with clients.
• Proficient in preparing proposals and presenting solutions to senior decision-makers.
• Strong organisational and project management skills, with an eye for detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Full, clean driving licence and willingness to travel as required.

Personal Attributes:

• Results-oriented with a strategic mindset.
• Strong interpersonal skills with the ability to develop and maintain professional relationships.
• Highly organised and able to manage multiple projects simultaneously.
• Commercially savvy, with a keen understanding of customer needs and market dynamics.
• Ability to work independently and as part of a team.

Base Salary: €60k

OTE: €100k

Company Vehicle

Pension

Empire Recruitment is working with a leading interior design retailer, who is expanding their team and looking to hire a motivated Online Sales Administrator. This role offers an exciting opportunity to join a dynamic sales team in a fast-paced environment. If you have a passion for online sales and customer service, we want to hear from you

As a Sales Administrator, you will play a key role in managing the customer journey from order placement to dispatch. The ideal candidate will have prior experience in sales administration, be highly organised, and thrive in a busy environment. You will provide friendly and professional support to customers, manage online orders, and ensure seamless stock management.

Key Responsibilities:

Online Sales:

• Process online orders using Shopify.
• Record order details accurately in Microsoft Excel.
• Handle inbound customer queries, including quotes and stock availability.
• Keep customers informed about the status of their orders via email and phone.
• Resolve customer concerns regarding pricing, stock availability, and delivery issues.
• Process refunds and credit notes for returns.
• Collaborate closely with the Sales and IT teams.

Purchasing:

• Create purchase orders for both online and in-store sales with various suppliers.
• Maintain and update supplier files promptly.
• Oversee customer specification files and ensure they are accurate.
• Handle supplier returns and exchanges efficiently.

Goods Inwards/Dispatch:

• Receive deliveries and perform quality checks on incoming stock.
• Ensure all stock is accounted for as per delivery notes.
• Prepare delivery notes and address labels for dispatching goods to customers.
• Package goods securely and ensure they are ready for collection by logistics companies.
• Liaise with logistics providers to ensure timely deliveries and proof of deliveries (PODs).
• Manage stock levels and conduct regular stock takes.
• Perform general office duties and administrative tasks as needed.

Preferred but Not Essential:

• Experience in a similar customer support role.
• Familiarity with Shopify and Vend sales systems.
• Excellent computer literacy, with proficiency in Microsoft Office.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organisation skills.

Salary: €14.50 - €15.50 per hour DOE

Empire Recruitment is partnering with a leading interior design retailer to recruit a dedicated Sales Assistant for their busy showroom in Cavan. If you have a passion for home interiors and love helping customers create beautiful spaces, this is the perfect opportunity for you to join a dynamic team in a fast-paced, fun working environment.

‍‍We are looking for an enthusiastic and customer-focused individual to provide professional, friendly, and helpful assistance in all areas of the store. The successful candidate will also help maintain the high standards of the showroom and thrive in a fast-paced environment, especially during busy periods.

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Key Responsibilities:

• Deliver outstanding customer service by offering advice and guidance in a friendly and professional manner.
• Operate tills and manage point-of-sale transactions, including cash, card, and credit payments.
• Participate in regular stock takes to ensure accurate inventory levels.
• Maintain the high standards and presentation of the showroom.
• Handle and unpack deliveries on a daily basis, adhering to manual handling practices.

The Ideal Candidate Will:

• Demonstrate a positive and helpful attitude when dealing with both colleagues and customers.
• Ensure high-quality, consistent customer service is provided at all times.
• Possess excellent communication and interpersonal skills.
• Be computer literate, with experience using MS Excel and Outlook.
• Be reliable, organised, and committed to maintaining and improving store standards.
• Show self-motivation and creativity in a busy retail environment.

Preferable but Not Essential:

• Experience in retail sales or customer service.
• A passion for home interiors.

Salary: €14ph DOE

Due to company growth our client requires a Sales Coordinator for the Retrofit sector.

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The Sales Coordinator is responsible for the generation and administration of Sales for the company, meeting with potential contractors and liaising with contractors, BER Assessors and customers, and supporting the work of the retrofit team. The Sales Coordinator must have ensure the technical specification for the works to be completed on a customer’s property is documented and correct. The Sales Coordinator is required to carry out their duties in accordance with ISO 9001 Quality Management System, ISO 14001 & ISO 45001 Management System. Under ISO 45001, The Sales Coordinator needs to take account not only of their own health and safety, but also the health and safety of others. The Sales Coordinator are responsible to report any hazardous situations or concerns so that action can be taken.

Responsibilities:

• Maintaining high standards of customer satisfaction.
• Responsible for the generation of Sales.
• Arranging appointments with potential customers in order to promote the company and its products.
• Responsible for the appropriate representation of the company.
• Responsible for meeting with potential contractors.
• Responsible for liaising with contractors in the Republic and Northern Ireland during the sales process and at other stages of the process as required.
• Responsible for liaising with BER Assessors on the technical specification of the works to be completed.
• Responsible for maintaining and servicing their existing customer base.
• Required to attend site meetings, and offer technical support to clients where necessary.
• Required to communicate with all other departments within the organisation to ensure the customers’ expectations are met in full.
• Required to keep diaries and records up to date in a legible manner.
• Expected to meet and exceed their targets where possible on a monthly basis.
• Responsible for preparing and submitting quotations and tenders on behalf of the company
• Required to help grow cross border opportunities.
• Required to help develop and grow the NISEP scheme.
• Required to research business opportunities in Northern Ireland by Identifying prospective clients/partners.
• Responsible for attending Trade Shows and other networking events in the Republic and Northern Ireland on behalf the company to promote and grow the business where possible.
• The Sales Coordinator is responsible for administering to their email account.
• The Sales Coordinator is responsible for completing all paperwork required for the maintenance of the organisation management systems.
• The Sales Coordinator are required to carry out their duties in accordance with ISO 9001 Quality Management System, ISO 14001 & ISO 45001 Management System.
• Required to attend organisational meetings, prepare for the meetings are instructed and contribute positively to the outcome of these meetings.
• The Sales Coordinator is required to complete the CPI form if corrective action was necessary.
• Responsible for dealing with all SEAI, NISEP and Obligated Party Incentives.
• Responsible to assign the jobs that have qualified for work to our contractors.
• The Sales Coordinator is responsible for the master database of all the customer and contractors.
• The Sales Coordinator is responsible to offer technical support to clients where necessary.
• The Sales Coordinator is responsible for meeting organisation key performance indicators (KPI’s).
• The Sales Coordinator is required to being familiar with competitors' activities and products.

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• Have a Business and or Marketing qualification to complete the required tasks competently.
• Ability to work in a fast paced environment
• Positive attitude with excellent communication skills
• Excellent organisational skills
• Commitment to customer satisfaction
• Good Knowledge of commercial awareness, marketing techniques, marketing channels and excellent knowledge of MS Office and online applications.

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€40,000+

Empire Recruitment, on behalf of our client based in County Cavan, is seeking an experienced Quality Manager to oversee and manage quality functions across the entire operation. Our client is a well-established manufacturer, specialising in industrial packaging products for various sectors. The company is known for maintaining high-quality standards and is currently experiencing expansion and growth.

MAIN FUNCTION:

To oversee, manage, and develop quality systems while handling the day-to-day quality aspects of operations across the plant.

SPECIFIC RESPONSIBILITIES:

• Manage daily quality operations across a full range of packaging in a fast-paced, food-standard environment. Review daily data, monitor trends, and implement actions as needed.
• Ensure the calibration and efficiency of all test equipment to the highest standard, using data to improve overall performance.
• Manage the implementation of all company procedures within the quality system. Continuously review and adapt the system for optimal control and efficiency.
• Oversee regular audits and lead change initiatives to enhance quality achievements. Communicate the quality strategy and ensure all personnel are trained to adhere to the highest quality standards.
• Lead and manage the quality team involved in product testing, monitoring, and data generation.
• Promote quality awareness and excellence within the broader production environment, ensuring compliance with corporate and external standards.
• Conduct thorough investigations of near misses and complaints, implementing corrective actions with all relevant departments. Maintain communication with customers regarding complaints and the actions taken, ensuring full follow-up on all issues and corrective measures to drive continuous improvement.

REPORTING:

The Quality Manager will report to the Managing Director and collaborate closely with all members of the management team.

QUALIFICATIONS:

• A minimum of a degree-level qualification in Quality, Food, Engineering, or a similar relevant field.
• 4-5 years of management experience in a food-standard manufacturing environment.
• Proven experience in managing teams and applying problem-solving techniques.
• Strong interpersonal skills.
• Ability to thrive in a fast-paced environment, demonstrating proactivity and results-focused approach.
• Excellent presentation skills and the ability to communicate effectively at all levels within the organisation.
• Fluent in spoken and written English.
• A full, clean Irish driving licence.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

Salary: €60 - €70 DOE

Pension

Death in service insurance

Health insurance

Our client, a leading name in premium tiling solutions, is excited to announce the opening of their new retail store in Cork. They are dedicated to providing luxurious and innovative tile products. As they expand their presence, they are seeking a dynamic and experienced Sales Manager to lead their Cork team to success.

The Sales Manager will be responsible for overseeing the day-to-day operations of the new store, driving sales growth, managing staff, and ensuring exceptional customer service. The ideal candidate will have a strong background in retail sales, proven leadership abilities, and a passion for luxury home improvement products.

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Sales Leadership:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Monitor sales performance and provide regular reports to senior management.
• Identify opportunities for growth and development within the local market.

Team Management:

• Recruit, train, and mentor a high-performing sales team.
• Set clear performance expectations and conduct regular performance reviews.
• Foster a positive and motivating work environment.

Customer Experience:

• Ensure all customers receive a superior shopping experience.
• Address and resolve customer enquiries and complaints in a professional manner.
• Maintain high standards of store presentation and product display.

Operational Excellence:

• Manage inventory levels to ensure optimal stock availability.
• Oversee the implementation of company policies and procedures.
• Ensure compliance with health and safety regulations.

Marketing and Promotions:

• Collaborate with the marketing team to plan and execute promotional campaigns.
• Develop local marketing initiatives to drive foot traffic and brand awareness.
• Analyse market trends and competitor activities.

Essential Qualifications and Skills:

• Minimum of 7 years’ experience in retail sales, preferably in the home improvement or luxury goods sector.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Highly organised with strong problem-solving abilities.
• Proficient in using retail management software and MS Office Suite.
• Ability to work flexible hours, including weekends and holidays as required.

Desired Attributes:

• Passion for luxury interior products and home improvement.
• Customer-focused with a keen eye for detail.
• Innovative thinker with a proactive approach to driving sales.
• Ability to adapt to a fast-paced retail environment.

• Base Salary: €35-€40k DOE
• OTE of up to €60k with performance bonuses and commission

Our client, a renowned provider of luxury tiling solutions, is thrilled to open a new retail store in Cork. Their commitment to quality and innovation ensures their customers experience the best in interior design and tiling options. As they expand, they are looking for enthusiastic and customer-focused individuals to join our team as Retail Sales Staff.

The Retail Sales Staff will be pivotal in delivering an exceptional customer experience, driving sales, and maintaining the high standards of our new store. The ideal candidates will have a strong background in retail sales, excellent customer service skills, and a passion for luxury home improvement products.

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Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide expert advice on our range of tiling products and solutions.
• Handle customer enquiries and resolve issues promptly and efficiently.

Sales Performance:

• Achieve and exceed individual and store sales targets.
• Promote and upsell products to meet customer needs.
• Process sales transactions accurately and efficiently.

Store Presentation:

• Ensure the store is clean, organised, and well-stocked.
• Assist in setting up product displays and maintaining visual merchandising standards.
• Monitor inventory levels and report any shortages or discrepancies.

Product Knowledge:

• Stay informed about the latest product offerings and industry trends.
• Participate in training sessions to enhance product knowledge and sales skills.
• Share product insights and recommendations with customers.

Essential Qualifications and Skills:

• Minimum of 2 years’ experience in retail sales.
• Strong customer service orientation with excellent interpersonal skills.
• Ability to work effectively in a team environment.
• Good organisational skills and attention to detail.
• Proficient in using point-of-sale (POS) systems and MS Office Suite.
• Flexibility to work varied shifts, including weekends and holidays.

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Desired Attributes:

• Interest in luxury tiling solutions and home improvement.
• Proactive and positive attitude towards achieving sales goals.
• Ability to adapt to a fast-paced retail environment.
• Strong problem-solving skills and ability to handle customer complaints professionally.

• Base Salary: €28-€32k DOE
• OTE of up to €50k with commission on sales.